Please provide the information in the form below to create a service request( gas log service, insert service or any Hearth service.) We will contact you within 24 to 48 hours of your request during our business hours. To best serve you and meet our standards of quality and safety, we only service the brands we sell with official parts from our manufacturers. Please note that during the peak months of September through February, we may experience extended lead times of up to 3 to 4 weeks. If you smell gas, turn off your appliance and call your gas company immediately.
We service the following brands: Heat & Glo, Mendota Hearth, Lopi Stoves, Napoleon Fireplaces, Fireplace Xtrordinair, Valor, Empire Comfort systems, Monessen Hearth, Dimplex, Morso, and Real Fyre.
We also service all the Grills and Smokers we carry: Titan, Bull, Sabre, Fire Magic, Twin Eagles, Weber and Fervor.